Itil Ciclo de vida.

  • ITIL Estrategia del Servicio
  • ITIL Diseño del Servicio
  • ITIL Transición del Servicio
  • ITILOperación del Servicio
  • ITILMejora Continua.

Itil capacidades.

  • ITIL OSA Operational Support and Analysis Operational
  • ITIL RCV Operational Support and Analysis Operational
  • ITIL PPO Planning, Protection and Optimization Planning
  • ITIL SOA Service Offerings and Agreements

ITIL MALC Managing Across the Lifecycle (ITIL Expert)